Terms and Conditions

Booking a workshop

Payment for the workshop is to be made in full at the time of booking. To book, click on the workshop you would like to join on our ‘In Person Workshops‘ page, and links are provided to book your course on the workshop description page.
All bookings and payments are made either through Eventbrite.com or CraftCourses.com who hold your payment in escrow until the course has been delivered.
For bespoke workshops, I will send you an invoice, which is due upon receipt.

Refunds

Workshops take a long time to prepare, venues need to be booked, and materials need to be ordered in advance, so the following applies if you wish to cancel a workshop either in my studio or a bespoke workshop:

Cancellation 2 weeks before the workshop: full refund. Bookings made through Eventbrite.com can be refunded either through your initial booking or email me and I will be able to organise the refund. For bookings made through CraftCourses.com you will need to get in touch with them to organise a refund. Both companies hold your payment in escrow until the workshop has taken place.
Cancellation less than 2 weeks before the workshop: sorry, no refund

If you need to cancel at the last minute due to you being ill, or someone you care for being ill, then you can transfer your payment towards another workshop.

If the workshop is being run by an outside organisation, you will need to contact that organisation for their refund policy.

Gift Voucher Instructions

Gift vouchers are redeemable against current workshops that are listed on our ‘In Person Workshops‘ page and that are held in the Crafts for Wellbeing studio. If a workshop has been organised by an outside organisation, unfortunately gift vouchers cannot be redeemed against those.

To redeem a gift voucher:

Terms and conditions
If your gift card doesn’t cover the full workshop fee, you will need to pay the balance before the workshop, and I will send you an invoice to do so.
If your gift card is for more than the full workshop fee, then the remaining gift card balance can be used on a future workshop.
Gift vouchers cannot be exchanged for cash or digital currency.
Gift vouchers must be used within 1 year of issue (the expiration date will be written on the gift voucher).
Gift vouchers are non-exchangeable and can only be used by the named recipient.